What are your minimum image quality requirements?
There are multiple reasons that an image might be deemed unsuitable for our website. Here are some general guidelines to follow when uploading images:
- JPG/JPEG images only.
- Images should be min. 4MP resolution.
- Images should be min. 17MB uncompressed file size.
- No visible trademarks or brand names in your images.
- No blurry, grainy, or poorly exposed images.
- You must own the copyright to any images you upload.
Your minimum image file size requirement of 17MB (uncompressed) seems a bit large. How can I find out the uncompressed file size of my image before uploading?
The requirement is that your images have a file size of over 17MB (when uncompressed/open). Your JPEG file is likely to have a compressed size of 3-5MB. Opening a JPEG in an image program such as Adobe Photoshop will show you the uncompressed/open file size which is usually much larger than the compressed size.
How do I change my display name?
Until you change your display name, it will default to the first part of your email address. You can change your display name by clicking on your username in the top navigation menu, and then clicking on “Manage Account.” In the Profile tab, you can enter a new name in the Display Name field. Be sure to click on “Save” when you are done.
Can I customize my portfolio URL?
Your portfolio URL is determined by your portfolio username, which you can set via the “Manage Account” screen. Note that you can set your portfolio username only once; it cannot be changed later. Your portfolio URL will be https//www.planetstockphoto.com/PortfolioUsername (with “PortfolioUsername” replaced by your portfolio username). Any spaces in your portfolio username will be rendered as hyphens in the URL. For instance, if your portfolio username is “Chris Photographer,” your URL will be https//www.planetstockphoto.com/Chris-Photographer.
Can I change my portfolio username once I have set it?
No. You can set your portfolio username only once. If you have an urgent need to change your portfolio username after you’ve set it, contact us via chat.
What is onboarding and why do I need it?
During the onboarding process, you will register with Stripe. Planet Stock Photo partners with Stripe to manage accounting and payments, so you need to finish onboarding in order to receive payments from us.
When and how often do I get paid my commissions?
We pay you commissions through our partner, Stripe. All of a month’s commissions are paid on the first or second day of the following month. For example, commissions earned in July will be paid at the beginning of August.
What price should I set for my image?
By default, our images are priced at $50 each. That is the minimum price. You may opt to set a higher price for your images — for instance, if you invested a lot of money in a photo shoot. However, keep in mind that a higher price may lead to fewer sales.
How are commissions determined?
No matter the price you set for your image, we pay a 50% commission on every image sold.
Why do some of my images have a red cross after their file names in Image Manager, and why are they not available for sale on the site even though they have been approved?
Images marked with a red cross are not yet visible on the website. They won't be visible (and available for sale) until you have provided a title (a title must contain 3 or more characters) and keywords (from 5 to 50) for each image, and then clicked on the Save button. This is the minimum information required, but we recommend that you provide all the relevant information for each image so that your images are categorized appropriately. You can do this for multiple images at a time. See the Contributor User Guide
for more information and instructions.
After my images have been approved, what are the minimum requirements for them to be made available for sale on the website?
In order to make an image visible and available for sale on the website, you must save it with at least a title (a title must contain 3 or more characters) and keywords (from 5 to 50). Once you have done this, the red cross above the thumbnail will be replaced by a green checkmark. This indicates that the image is visible and available for sale on the website. You can do this for multiple images at a time. See the “Planet Stock Photo Contributor Guide” for more information and instructions.
What is a batch and why do I need one?
A batch is a group of as many as 100 images. Saving related images in batches makes your images easier to organize and manage. For instance, you can apply the same keywords, model releases, and property releases to images in a batch.
How do I create a batch?
As a first step in uploading images via the Image Uploader, you will be asked to create and name a batch. See the Contributor User Guide for more information and instructions.
How do I rename a batch?
After you select a batch in the Image Manager, you can rename it by clicking on the pencil (“edit”) icon to the right of its name.
How do I delete a batch?
A batch will be automatically deleted when all the images in it have been deleted. To delete a batch, select the batch in the Image Manager and delete all the images in the batch.
What is a model release and when would I need one?
A model release is a written agreement between the creator of an image and a person depicted in an image. By signing a model release, that person gives the creator — and, by extension, the people who purchase the creator’s image — permission to publish the image and use it for commercial purposes.
If your image shows any identifiable person, you must get that person’s permission before you submit the image to Planet Stock Photo. Even if that person is not a professional model — even if the person is a friend or relative, and even if that person is you — you should submit a model release with the image. Images with multiple recognizable people will need a separate model release for every person in the image. See the Contributor User Guide for more information and instructions on uploading model releases. Many model release templates are available online.
What is a property release and when would I need one?
A property release is a written agreement between a creator of an image and the owner of a specific property depicted in an image (or, if the property is owned by a company, a legal representative of a company). By signing a property release, that person gives the creator — and, by extension, the people who purchase the creator’s image — permission to publish the image and use it for commercial purposes.
If your image depicts a recognizable building, car, artwork, logo, copyrighted work, product, or other property (including intellectual property), you must get permission before you submit the images to Planet Stock Photo. Property owners give you their permission by signing a property release. See the Contributor User Guide for more information and instructions on uploading property releases. Many property release templates are available online.
How do I upload a release?
You upload model releases via the Model Release Uploader, and property releases via the Property Release Uploader — both of which are available through the top navigation menu, as well as through tabs on your contributor page. Drag and drop to upload files (model releases and property releases must be PDF files). See the Contributor User Guide for more information and instructions on uploading releases.
How do I attach a release to one or more images?
You assign model releases and property releases in the Image Manger, via the Edit Image Details pane on the right. You can click on “Model Releases” and “Property Releases” to see available releases that you have uploaded. When you select multiple images in the Image Manager, you can apply the same release to all the selected photos at the same time. See the Contributor User Guide for more information and instructions on assigning releases.
Are my images with recognizable people and/or property more likely to sell if I have releases attached?
Yes. Because using images of recognizable people or property without a release may potentially expose someone to legal liability, most purchasers will not want to use an image of a person or property without a model release (especially if they are working on a commercial, public project).
Can I enter image titles and keywords in Adobe Lightroom before uploading them to your website?
Yes. In fact, we recommend that you do this, as it will save you time when you are uploading many images. The titles (first 90 characters) and keywords that you have entered in Lightroom are imported when you upload images to our site.
Do you accept images with mature content?
Yes. However, images intended for a mature audience (images containing nudity) must be clearly marked as such.
How can people use images that I offer for sale on Planet Stock Photo?
Images sold by Planet Stock Photo are sold as royalty-free images, meaning that they can be used in almost unlimited ways, for private or commercial use, in any medium (for instance, print or online). Royalty-free images are non-exclusive (meaning they may be used by anyone who purchases them), and once someone purchases one, it is theirs to use as many times they want, in perpetuity.
Are there any limits to how people can use royalty-free images?
There are some limits to how any royalty-free image purchased from Planet Stock Photo can be used.
- The image (as a whole) can’t be trademarked.
- The license to the image can’t be shared, gifted, or transferred to a third party (individual or entity).
- The image can’t be used in a defamatory way — meaning it cannot be used in a way that might give a negative connotation to people or properties that appear in the image.
- The image can’t be used in pornographic content.
Can I find out who purchased my image?
No. We never share personal information about our contributors or buyers.
Do you accept AI-generated images from contributors?
No. We don't currently accept AI-generated images from contributors.
I updated or deleted images in the Image Manager, but the changes are not showing up. What should I do?
You may occasionally need to refresh or reload the webpage to see your latest changes in the Image Manager.
Do you have a maximum file size for uploaded images?
No, but we can't guarantee that an image will upload successfully if it is over 29 MB (compressed, i.e size on disk) so try not to upload images larger than 29 MB.